A major annoyance: An overseas customer wanted to buy a bunch of stuff. A high dollar amount. I've sold to her before. I explained that I didn't have the stuff and I would charge her and ship her in late Feb. Long story short, she asked me to charge her before the end of the year and still ship her in late Feb.
I was very reluctant to do so, but because she's bought from me before, I agreed. I invoiced her through Paypal and she paid. Now that I'm here, I just sent her a note about how many of the items were in stock, and that I would ship them as soon as I got back to MI.
She has just sent me a note that she is going to inform Paypal that I have not sent the merchandise, and that after I send her the merchandise she will close the claim. She begged me not to refund her funds, to just wait and send the stuff and then she'll close the claim.
OMG. OMG. I DO NOT UNDERSTAND THIS. I have no idea how Paypal will react to this. They could close my account. Seriously, I don't have enough funds to cover the money or I'd just send her the money back and say screw it. I mean, I do understand that she wants some protection, but this was agreed upon over a month ago!
I am nearly in tears right now. She could jeopardize my entire selling career on eBay, and I'm not sure how she thinks this would help her in the end.
Let me reiterate: I do NOT think she is malicious at all. I think that she is honest, and she feels that she must follow the rules and tell Paypal she does not have the merchandise.
ETA: Prickle being awesome.