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argh!
The n00b eBay customer who left me neutral feedback has now written me an email begging me to leave her positive feedback ASAP because she is being "persecuted" by another seller, who has left her negative feedback and now apparently has a vendetta against her.
Turns out that she left negative fb for that seller--and others. Some of them, in turn, negged and neutralled her. For example, she left neutral fb for seller on the basis that apparently she felt his shipping was too expensive when compared to others' charges. I've been neutralled for the same reason, and all I can say is, YOU BID ON IT, HONEY. She knew what the charges were when she hit that little button.
I think the seller who persecuted her is pissed (I'm piecing this together from experience--she did something similar to me) because she got all of her purchases screwed up, and paid for items and THEN bid on more stuff, which wrecks the ease-of-combined-shipping thing for sellers, let me tell you. She's claiming that he never sent the extra items.
Thank goodness her invoice this week is big, and she's already paid, and I can ship it off to her, hoping that my carefully worded advice will actually do some good. (1: Don't leave neg or neutral fb without contacting the seller first. 2: Be careful what you bid upon.)
You all can imagine the response I wanted to send to her.
(You know, a lot of people have faded from the HP fandom, and entered SGA, Bleach, Twilight...I seem to have entered the eBay fandom. heh.)
ETA: Wow. I was lucky. She negged/neutralled even more people than I thought. Worst was a neg for an item which she decried because it was "ordinary" and poorly described--she claimed that it was stupid to describe it by weight instead of size.
The description was actually perfect--it described weight AND size. Sure, it wasn't a great item, which I could tell from the pic, but the vendor did absolutely NOTHING wrong--there was NO misinformation whatsoever--and it is not the vendor's fault at all.
One of the other negs she gave was to an 8000+ fb vendor, who replied, calling her a "filthy mongrel," which made me laugh like an idjit.
Turns out that she left negative fb for that seller--and others. Some of them, in turn, negged and neutralled her. For example, she left neutral fb for seller on the basis that apparently she felt his shipping was too expensive when compared to others' charges. I've been neutralled for the same reason, and all I can say is, YOU BID ON IT, HONEY. She knew what the charges were when she hit that little button.
I think the seller who persecuted her is pissed (I'm piecing this together from experience--she did something similar to me) because she got all of her purchases screwed up, and paid for items and THEN bid on more stuff, which wrecks the ease-of-combined-shipping thing for sellers, let me tell you. She's claiming that he never sent the extra items.
Thank goodness her invoice this week is big, and she's already paid, and I can ship it off to her, hoping that my carefully worded advice will actually do some good. (1: Don't leave neg or neutral fb without contacting the seller first. 2: Be careful what you bid upon.)
You all can imagine the response I wanted to send to her.
(You know, a lot of people have faded from the HP fandom, and entered SGA, Bleach, Twilight...I seem to have entered the eBay fandom. heh.)
ETA: Wow. I was lucky. She negged/neutralled even more people than I thought. Worst was a neg for an item which she decried because it was "ordinary" and poorly described--she claimed that it was stupid to describe it by weight instead of size.
The description was actually perfect--it described weight AND size. Sure, it wasn't a great item, which I could tell from the pic, but the vendor did absolutely NOTHING wrong--there was NO misinformation whatsoever--and it is not the vendor's fault at all.
One of the other negs she gave was to an 8000+ fb vendor, who replied, calling her a "filthy mongrel," which made me laugh like an idjit.
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Stupid morons that this woman stand to ruin a good thing for everyone. I hope she gets called out for good.
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I know I would laugh.
Have you ever found items for your cosplaying through eBay?
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She keeps bidding on total crap, too. She's clearly inexperienced, poor thing.
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Anyone who has been in the industry for more than a month knows that the item in question is so definitely not antique. lulz
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That she's negging 8000+ feedback sellers is absolutely astonishing. She really is clueless.
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Has she already left her feedback? If so, the neg away. Problem is, eBay may go and REMOVE those well-deserved Negs and Neut to "make buyers happy."
WELCOME TO THE NEW EBAY!
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Fortunately, she's left fb for the old (multi-order) stuff, and the new order is a single order. Thank goodness!
Also, she waaaay overbid on something, which really made my auctions this week worthwhile, so she does have her good points.
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Ebay is my boss man's new obsession. He's been buying camera and computer stuff... fixing them up and then selling them on ebay. He's made a goodly profit (or it would be if he'd just stop buying more crap).
I'm still into HP... but my fandoms have always been diverse and varied, and lately Doctor Who has been my big love.
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I remember watching a lot of Doctor Who--great show. I cannot bring myself to watch the new shoe because I'll totally get sucked in, I just know it!
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I've only one account. Right now I'm selling the flash drive I bought last weekend because I found the one I lost. I'll be happy to get what I paid for it.
My boss on the other hand has a buyer and a seller account. He's been all geeky cause he's old school cameras have been selling like hot cakes, along with the film for them. He's like a kid in a candy store. He buys the camera, fixes it, and then sells it.
And the new Who is so addictive - and then when the actors from the HP movies are on, it's like a huge geek fest for me.
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She sounds like a very silly person. Who repeatedly makes the same mistake without learning from it?
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She emailed me again and explained part of the situation--suffice it to say, she is a total n00b and bid on a really moronic item which was a bit unclear but so totally far from what she thought it was that I had to laugh and laugh.
(The picture the seller provided was of a mold and the item that made the mold. The description was "[X item] mold" and she thought that you won the [X item] in the auction, NOT the mold! ahahahaha! She thought that [X item] had been made from the mold, when in fact it is an incredibly common, handcrafted crap cheapo item that you can get anywhere, and to think that someone would have used a mold to make it is laughable at best.
Imagine a Pez dispenser being used to make a mold, and is displayed next to the mold, and then someone thinks that the Pez dispenser was handcrafted from the mold and is the auction item!
Also, the last item in the auction title was "mold" and the description said ITEM not ITEMS--to me, the buyer was n00bish and didn't really pay attention.
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She left followup comments on the feedback and the seller returned to say, "This is eBay, not Wal-Mart!" and called her a filthy mongrel again! I nearly died.
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These people are just not worth the trouble.
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The problem is, she was taken in by horrible auctions, and then thought that the fb system was for honestly describing the transaction, which is the literal meaning for this system--but not how it works in real life.
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I wouldn't even have responded to her. I'd have just shipped her stuff and hope to never see/hear from her again.
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Clearly she's starting to figure things out--the first two pages of her fb list neutrals and negs, but the next eight pages are positives only.
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Good thing is, I think she's figuring it out. Her first two pages of fb include the negs and neutrals, but then the next eight pages are all positive.
I do want to send her emails full of advice in all caps, honestly, but since she's calmed down a bit (and bid upon and paid for a big order, which seems to be going well), I'm hoping that the n00bishness wears off and she begins to understand the system.
I've traded a few emails with her at this point, and I think she's just clueless, and might eventually turn into a better buyer.
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I guess I'm guilty of wandering into Bleach. ;-)
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And wander away--I think everyone is. We should all follow our fannish hearts! ;)