valis2: Stone lion face (Harvardmuseumlion)
valis2 ([personal profile] valis2) wrote2009-11-07 11:38 am

grah!

When the eBay business picks up, the crazy picks up, too, as well as the annoying.

I had a customer contact me about a particular item. She's in Germany, and I don't advertise that I do any international business, and yet she bid on something out of my store. Aggravating, but oh well. I explained my international pricing to her and she mentioned she wanted more of that item.

I explained that I had only one more in stock and that I would get more in December. After a few more emails, she said she wanted the other one I had in stock as well, and that she'd pay for both of them now and I could ship them out now, and then in December we'd email again so she could purchase more.

I usually would send a Paypal invoice, but for some reason I decided to just relist the item and send her the item # so she would be buying them both through eBay. I sent her a message with the item number of the relisted item. I hate sending eBay links because they're usually long and I'm not always certain that they work.

She sent me a message saying that she had bid on them both and would like a combined invoice. I take a look as I'm setting up the invoice, and...grah. Just grah.

She's bid on a similar but different item. Say, for example, you have a toy robot with six arms. Well, she bid on the toy robot with two arms, and a different head entirely. Yeah. Great. So now I'll have to substitute the one she wanted and go modify the other listing. grah.

[identity profile] greenpear.livejournal.com 2009-11-08 12:02 am (UTC)(link)
Really! You except competence from your customers?

What kind of store owner are you. :D

[identity profile] valis2.livejournal.com 2009-11-08 12:05 am (UTC)(link)
*snorts* Clearly I am delusional! Next time I'll just do a Paypal invoice. *nodnod*
(deleted comment)

[identity profile] valis2.livejournal.com 2009-11-09 03:00 am (UTC)(link)
hee! Yeah, it can be...challenging. Seriously.