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The n00b eBay customer who left me neutral feedback has now written me an email begging me to leave her positive feedback ASAP because she is being "persecuted" by another seller, who has left her negative feedback and now apparently has a vendetta against her.
Turns out that she left negative fb for that seller--and others. Some of them, in turn, negged and neutralled her. For example, she left neutral fb for seller on the basis that apparently she felt his shipping was too expensive when compared to others' charges. I've been neutralled for the same reason, and all I can say is, YOU BID ON IT, HONEY. She knew what the charges were when she hit that little button.
I think the seller who persecuted her is pissed (I'm piecing this together from experience--she did something similar to me) because she got all of her purchases screwed up, and paid for items and THEN bid on more stuff, which wrecks the ease-of-combined-shipping thing for sellers, let me tell you. She's claiming that he never sent the extra items.
Thank goodness her invoice this week is big, and she's already paid, and I can ship it off to her, hoping that my carefully worded advice will actually do some good. (1: Don't leave neg or neutral fb without contacting the seller first. 2: Be careful what you bid upon.)
You all can imagine the response I wanted to send to her.
(You know, a lot of people have faded from the HP fandom, and entered SGA, Bleach, Twilight...I seem to have entered the eBay fandom. heh.)
ETA: Wow. I was lucky. She negged/neutralled even more people than I thought. Worst was a neg for an item which she decried because it was "ordinary" and poorly described--she claimed that it was stupid to describe it by weight instead of size.
The description was actually perfect--it described weight AND size. Sure, it wasn't a great item, which I could tell from the pic, but the vendor did absolutely NOTHING wrong--there was NO misinformation whatsoever--and it is not the vendor's fault at all.
One of the other negs she gave was to an 8000+ fb vendor, who replied, calling her a "filthy mongrel," which made me laugh like an idjit.
Turns out that she left negative fb for that seller--and others. Some of them, in turn, negged and neutralled her. For example, she left neutral fb for seller on the basis that apparently she felt his shipping was too expensive when compared to others' charges. I've been neutralled for the same reason, and all I can say is, YOU BID ON IT, HONEY. She knew what the charges were when she hit that little button.
I think the seller who persecuted her is pissed (I'm piecing this together from experience--she did something similar to me) because she got all of her purchases screwed up, and paid for items and THEN bid on more stuff, which wrecks the ease-of-combined-shipping thing for sellers, let me tell you. She's claiming that he never sent the extra items.
Thank goodness her invoice this week is big, and she's already paid, and I can ship it off to her, hoping that my carefully worded advice will actually do some good. (1: Don't leave neg or neutral fb without contacting the seller first. 2: Be careful what you bid upon.)
You all can imagine the response I wanted to send to her.
(You know, a lot of people have faded from the HP fandom, and entered SGA, Bleach, Twilight...I seem to have entered the eBay fandom. heh.)
ETA: Wow. I was lucky. She negged/neutralled even more people than I thought. Worst was a neg for an item which she decried because it was "ordinary" and poorly described--she claimed that it was stupid to describe it by weight instead of size.
The description was actually perfect--it described weight AND size. Sure, it wasn't a great item, which I could tell from the pic, but the vendor did absolutely NOTHING wrong--there was NO misinformation whatsoever--and it is not the vendor's fault at all.
One of the other negs she gave was to an 8000+ fb vendor, who replied, calling her a "filthy mongrel," which made me laugh like an idjit.