Automated whut?!
Dec. 11th, 2008 10:53 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
valis2I just called to have my gas service switched over from the apartment to the house, and when I was finished speaking to the live person service rep, she switched me over to an automated attendant who verifies all of the information.
By the end of the call I was howling with laughter and I could barely get the answers out. I had to repeat the answers multiple times because the voice recognition software was getting confused. Husband stared at me during the call, completely bewildered.
After I finished the call I explained it to him. The automated attendant says things like, "Is this your address? 2356 Blahbbity Lane?" and you say yes or no. After you say yes or no, they play a two second recording of someone typing on a computer. I am not making this up. It's an automated attendant! It doesn't need to do anything with a computer! It is a computer! It doesn't even have fingers!
I was wiping away tears, I swear.
By the end of the call I was howling with laughter and I could barely get the answers out. I had to repeat the answers multiple times because the voice recognition software was getting confused. Husband stared at me during the call, completely bewildered.
After I finished the call I explained it to him. The automated attendant says things like, "Is this your address? 2356 Blahbbity Lane?" and you say yes or no. After you say yes or no, they play a two second recording of someone typing on a computer. I am not making this up. It's an automated attendant! It doesn't need to do anything with a computer! It is a computer! It doesn't even have fingers!
I was wiping away tears, I swear.