*swearing*

[valis2]

So yeah. I should have kept on my first course and begged the woman not to mark the Paypal invoice as not received. Because it was a significant sum of money, and now I'm in the red. And when her second one hits (there were TWO invoices), it will be even worse. I don't have a lot of money open on my credit cards, and this is going to eat it all and then some.

Even worse, I cannot mail the items until the 22nd (which we both agreed to). And the Paypal claim must be finished by the 27th. The customer is in Germany and there is no way that the items will reach her before the 27th.

I am never doing this again, no matter how much the customer begs me to.

I am trying not to freak out entirely over this.

Comments

[tudorpot.livejournal.com]

People!!! I'd copy all the emails from and to - to Paypal. Then email the customer and tell her what has happened- it's up to her to take responsibility for her requests/actions.

[speak-me-fair.livejournal.com]

*hugs you*

This sounds horrible -- you have all my sympathy!

[hardboiledbaby]

:-(

[lindahoyland.livejournal.com]

I'm so sorry you have all this hassle.Hugs.

[slavelabour.livejournal.com]

Oh god, what a horrid situation. {hugs}

[jaelle-n-gilla.livejournal.com]

I had to read back on the original post about that transaction and I'll tell you this is just insane. She screwed the tax over here by having the invoice in December and now she's screwing you over PayPal. If she wants to cheat her government out of taxes, fine, but there goes the protection. You can't have it all.

I think I'd send PayPal her Email where she agrees on the 22nd as shipping date. I'd CC her. Let her fret a little if they report her to taxes. And at the same time tell her not to revoke the second bill or you'll need to inform PayPal again and remark that this is probably tax fraud.

Well, that would probably make you loos that customer, but... *fumes*

Ok, I'm ready fuming. If you need any help with the German tax system or any related issues, just let me know, ok?

[drusillas-rain.livejournal.com]

I wish there was something I could do. I hope this gets resolved without screwing you over *huuuuuuuuuuuugs*

[valis2.livejournal.com]

Crisis averted! She's canceled her claim and it's all okay. I will send everything out and be more careful next time. :)

[valis2.livejournal.com]

Aw, thank you!! It's all okay now. She's canceled the claim.

[valis2.livejournal.com]

It's all okay now--she's canceled the claim! Huzzah!

[valis2.livejournal.com]

It was a hassle, but it's over! She's cancelled the claim and it's all okay now.

[valis2.livejournal.com]

I wondered why she was so desperate to pay before the end of the year! Now it all makes sense.

Thankfully, she's cancelled the claim and promised not to open a claim for the second invoice. I do think that she's not really malicious in her intent toward me; she just really wanted to protect herself, and this is a common way for international buyers to do so. But it took the money out of my account, which freaked me right out. :(

I will so definitely contact you if there are any other issues!

[valis2.livejournal.com]

You are so sweet! Thank you so much. She's cancelled the claim, and it looks like it will all be okay. :)

*hugs*

[jaelle-n-gilla.livejournal.com]

Just some trivia, if you're interested in our tax laws and practices.

The trick is, if she had a good year in 2010 she's expecting to pay a lot of taxes. The more expense she can still book into 2010, the less tax she'll pay. That's assuming that in 2011 she'll make less money, or the tax will just come a year later. But at least she's pushing it for a year. (Think interest and liquidity and all that.)

It's a very common practice really. You calculate your revenues in November, then see how much you can still buy in December that will help you reduce taxes. Or sometimes it's a public institution that has a budget for a year and they need to use it up before year's end or they'll get less budget the following year. That wouldn't be tax related, but similarly stupid.

For the seller it is usually trouble. A) because the money will show up on *his* tax report but the work and delivery cost will hit him the year later, and B) because it's usually trouble like you had, or the buyer hasn't really specified the full content of the service or product he wants delivered and you end up in a haggle in January.

Most companies will do it though because they are afraid to loose the business if they don't. Especially in the "I need to use my budget" cases.

[valis2.livejournal.com]

Aw, thank you so much!! *giant hugs*

[valis2.livejournal.com]

aha! Now I understand what's going on. I had thoughtit might be because of taxes. Thank you so much!!