Hulk SMASH
Nov. 12th, 2007 10:06 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
valis2ARGH EBAY!!
I have finally received my first negative feedback after selling for over two years.
For those of you not regularly involved with eBay, I'll explain. You can rate a seller or buyer either positively, neutrally, or negatively. Generally, rating someone negatively is seen as an "attack" by most people involved; it's your last option in the scale. Most people will contact you and try to work it out first before they consider posting negative feedback. Example of negative feedback: never receiving the item, receiving the item in poor condition (broken, for example), misrepresented items, etc. Negative feedback is a bitch. Most prospective buyers will ignore pages and pages of positive feedback, and only click on the negative.
So color me astonished when I receive a negative simply because the buyer "thought the description was somewhat inaccurate when compared to other sellers." I'm still puzzling this one out--there's a photo, plus a description including country of origin and sizing. I've looked at other listings--some people don't even include that information. But wait--it said inaccurate. Which can only mean that they think I'm lying when compared to other sellers--I have no idea. I'm completely confused by this phrase.
What doesn't astonish me is that, just like the single neutral feedback I've received, it comes from a brand new eBayer. Maybe I should block new buyers.
Fortunately, I'm in a pretty good mood right now, because otherwise this sort of thing would cause a meltdown.
I have finally received my first negative feedback after selling for over two years.
For those of you not regularly involved with eBay, I'll explain. You can rate a seller or buyer either positively, neutrally, or negatively. Generally, rating someone negatively is seen as an "attack" by most people involved; it's your last option in the scale. Most people will contact you and try to work it out first before they consider posting negative feedback. Example of negative feedback: never receiving the item, receiving the item in poor condition (broken, for example), misrepresented items, etc. Negative feedback is a bitch. Most prospective buyers will ignore pages and pages of positive feedback, and only click on the negative.
So color me astonished when I receive a negative simply because the buyer "thought the description was somewhat inaccurate when compared to other sellers." I'm still puzzling this one out--there's a photo, plus a description including country of origin and sizing. I've looked at other listings--some people don't even include that information. But wait--it said inaccurate. Which can only mean that they think I'm lying when compared to other sellers--I have no idea. I'm completely confused by this phrase.
What doesn't astonish me is that, just like the single neutral feedback I've received, it comes from a brand new eBayer. Maybe I should block new buyers.
Fortunately, I'm in a pretty good mood right now, because otherwise this sort of thing would cause a meltdown.
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(no subject)
Date: 2007-11-13 03:50 pm (UTC)And this is why I won't leave feedback for Buyers any more until they feedback me first. There's too many oddballs out there. I also banned newbies years ago, but even then people with +1 feedback can still waste a lot of your time.
I suppose you could always email the newbie and see if they might be willing to go through the Rescind Negative feedback process. I have heard of that working before.
(no subject)
Date: 2007-11-14 12:12 am (UTC)You and I have been talking about negs for ages--I always knew there was one lurking around the corner, and it finally ran into me, lol.
My fb policy was always to leave it once I received payment, though sometimes I got a little behind. If I waited until I received fb from them...lol! Half of them still don't leave me fb, and then get pissy if I don't get to theirs quick enough...