Hulk SMASH
Nov. 12th, 2007 10:06 pmARGH EBAY!!
I have finally received my first negative feedback after selling for over two years.
For those of you not regularly involved with eBay, I'll explain. You can rate a seller or buyer either positively, neutrally, or negatively. Generally, rating someone negatively is seen as an "attack" by most people involved; it's your last option in the scale. Most people will contact you and try to work it out first before they consider posting negative feedback. Example of negative feedback: never receiving the item, receiving the item in poor condition (broken, for example), misrepresented items, etc. Negative feedback is a bitch. Most prospective buyers will ignore pages and pages of positive feedback, and only click on the negative.
So color me astonished when I receive a negative simply because the buyer "thought the description was somewhat inaccurate when compared to other sellers." I'm still puzzling this one out--there's a photo, plus a description including country of origin and sizing. I've looked at other listings--some people don't even include that information. But wait--it said inaccurate. Which can only mean that they think I'm lying when compared to other sellers--I have no idea. I'm completely confused by this phrase.
What doesn't astonish me is that, just like the single neutral feedback I've received, it comes from a brand new eBayer. Maybe I should block new buyers.
Fortunately, I'm in a pretty good mood right now, because otherwise this sort of thing would cause a meltdown.
I have finally received my first negative feedback after selling for over two years.
For those of you not regularly involved with eBay, I'll explain. You can rate a seller or buyer either positively, neutrally, or negatively. Generally, rating someone negatively is seen as an "attack" by most people involved; it's your last option in the scale. Most people will contact you and try to work it out first before they consider posting negative feedback. Example of negative feedback: never receiving the item, receiving the item in poor condition (broken, for example), misrepresented items, etc. Negative feedback is a bitch. Most prospective buyers will ignore pages and pages of positive feedback, and only click on the negative.
So color me astonished when I receive a negative simply because the buyer "thought the description was somewhat inaccurate when compared to other sellers." I'm still puzzling this one out--there's a photo, plus a description including country of origin and sizing. I've looked at other listings--some people don't even include that information. But wait--it said inaccurate. Which can only mean that they think I'm lying when compared to other sellers--I have no idea. I'm completely confused by this phrase.
What doesn't astonish me is that, just like the single neutral feedback I've received, it comes from a brand new eBayer. Maybe I should block new buyers.
Fortunately, I'm in a pretty good mood right now, because otherwise this sort of thing would cause a meltdown.
(no subject)
Date: 2007-11-14 01:06 am (UTC)