eBay updates

[valis2]

The rather bizarre frog interaction proved to be harmless; she's left postive feedback. Thank goodness.

However, I've just had a rather off-putting interaction with someone else. A customer bought thirty items out of my eBay store in one afternoon, which is pretty much unprecedented for me. I mean, I've had customers get to that many items before, but usually it's spread out over a few days. She waited for my auctions to end, and added more items. She just paid for everything today.

And then she sent me a message telling me she doesn't want two of the items and wants me to send her a Paypal refund. Um. I have already relisted one of the items. And even though Paypal will refund the Paypal fees, eBay will not refund me the final value fees and the listing fees.

I had been planning on insuring the package for free as a thank you for having such a large order, but I think I'm not going to. grah.

I'm just writing a note to her now and it's taking my entire will to not start a sentence "In the future, when you flake out, please don't pay me for the items first and then have me refund--No, wait, don't select items you don't really want."

Comments

[idleleaves.livejournal.com]

Yeeees.

I kinda worry, though, that if it grows too much it'll start clamping down on people and limiting sellers like Ebay does.

But you're right. It relies on its vendors to promote their own "shops", instead of promoting itself, as a whole, as an alternative to Ebay for certain categories.